Perhaps the biggest failing of Air Asia X is that it does nothing to exceed expectations. Everything you've come to know(and hate) about Air Asia is present here in full force. Low price, rubbish service, ridiculously overpriced food labeled as "reasonable", somewhat uncomfortable seats, the whole package. For better or for worse.
For some people, the low price(if you are lucky enough to get it) is forgivable for everything else.
Take the rather expensive comfort kit for instance, which is just terrible. Consisting of an inflatable neck pillow and a blanket, my coat served as a better blanket, the back of my scalp a better pillow than the sorry excuse of a kit that is supposed to provide comfort.
Food, is of course, as previously stated, abhorrently expensive, but is passable. The Sri Melur Jaya Roti Jala they served gave me chuckles, for which the reason I know not. Just be sure to pre-book unless you don't mind getting the leftovers of the pre-bookers. Contrary to the in-flight menu and catalog, there doesn't seem to be any savings involved when you pre-book a meal, curiously.
While the subpar service other bollocks are permissible on a short distance flight under 4 or 5 hours, a 13 hour flight is a different beast entirely. Not to say that there isn't entertainment, just that it will cost you. Like everything else on the flight. The upside is that you can see in advance if the stuff provided is to your liking before you blow RM30 or so on a screen roughly the size of an average notebook.
If you're not planning to spend extra money, just be sure you bring a book or two. Your PSP or NDS will not last you 13 hours. That I guarantee.
Um you are expecting too much of a low cost airline.
ReplyDeleteIf you are so fussy THEN GET RICH ENOUGH FOR A STANDARD AIRLINE OR ELSE DON'T POST HERE.
What about the comfort level on a 13 hour flight? Is it bearable?
ReplyDeleteHow on earth do you get a flight from London to KL at £95 as the AirAsia chairman claimed on UK radio?
ReplyDeleteI even rang their booking line to be told by an agent that he knew nothing of such a fare.